Question 1

Do I have to be 21?

Accepted Answer

Yes, you must be 21+ with a valid government-issued photo ID is required for entry. Accepted IDs include passports, driver’s licenses, and state IDs.

Question 2

What are the hours of operation?

Accepted Answer

Ibiza SLC Ultra Lounge is open from 9 PM to 1:45 AM on Fridays and Saturdays.  We are also open on Thursdays and Sundays occasionally.  Please check this link for upcoming events to see if we are open.  https://www.ibizaslc.com/buy-tickets-tables.

Question 3

Where is Ibiza SLC located?

Accepted Answer

Ibiza SLC is located at 180 W 400 S, Salt Lake City, UT 841011.

Question 4

What are the payment options?

Accepted Answer

We accept Cash, Debit Cards, Credit Cards, or mobile payments.

Question 5

What is the dress code?

Accepted Answer

Ibiza SLC Ultra Lounge has a smart casual dress code. Flip-flops, sandals, shorts, tank tops, athletic wear, or excessively baggy clothing are not allowed.  Hats are allowed on Fridays, On Saturday night we only allow dress hats or Ibiza baseball hats which you can purchase at our door.

Question 6

Can I reserve a table or VIP section?

Accepted Answer

Yes, you can reserve a table or VIP section by clicking here: https://www.ibizaslc.com/buy-tickets-tables If you have any further questions or need additional assistance please call us at 385-347-9076.

Question 7

Is there free parking?

Accepted Answer

Yes! There is free parking, but it is limited. We recommend arriving early and carpooling to make sure you get a good parking spot, especially for sold-out shows.

Question 8

How do I book a date at the venue?

Accepted Answer

For booking inquiries, contact at 385-347-9076.

Question 9

I purchased tickets but can no longer attend. Can I get a refund or transfer my tickets?

Accepted Answer

All tickets are non-refundable unless the event is canceled.

Question 10

Do you serve food at the venue?

Accepted Answer

Yes, we have a restaurant that offers food for your convenience.

Question 11

How can I get on the guest list?

Accepted Answer

You can sign up for the guest list by filling out the form on the Ibiza SLC website. Benefits include free or discounted entry. Note that the guest list is subject to availability and does not guarantee entry. Arrive before 11 PM to claim your benefits.

Question 12

Rules

Accepted Answer

No weapons of any kind.
No outside beverages.
No drugs or illicit substances.
No smoking inside the venue.
No unauthorized/unlicensed vending, soliciting, handbills, sampling, or giveaways.
All served beverages must remain inside the venue and back patio area.
No flash photography. Non-professional, point-and-shoot cameras are allowed (attached lenses must be smaller than 2 inches) unless otherwise stated. Professional cameras must be approved by venue and artist management before the show.
No moshing, crowd-surfing, or stage diving.
No pets allowed.
No backpacks or large bags. 
Security reserves the right to search bags, perform pat-down checks, and refuse/revoke entry at their discretion. These reasons include intoxication, disturbing hygiene, engaging in hate speech, belligerent or noncompliant behavior, acts or threats of violence, disturbing other guests, etc.

Frequently asked questions